Q. How do I subscribe / unsubscribe from MinutesOnline's mailing list?
Q. Will MinutesOnline sell or share my information with other companies?
Q. What kinds of email will MinutesOnline send me?
Q. Is it safe to purchase online using my credit card?
Q. How does MinutesOnline protect my credit card information?
Q. How do I retrieve billing information that is no longer available online?

Please log in under 'My Account' and click the 'Settings' option located in the left side toolbar.

No, all information you submit will be kept confidential. MinutesOnline will not sell or share any of your personal information with other companies.

MinutesOnline will send coupons, sale announcements and notify you when your PIN is about to expire.

We realize that online shopping can feel risky. Rest assured, MinutesOnline uses advanced secure server technology that makes shopping 100% safe. Shopping at MinutesOnline.com is just as safe as using your credit card at a store around the corner or over the phone. We want you to feel comfortable with using your credit card to shop with us and more importantly, storing your credit card information with us for convenience. To that end, we work with reputable companies to provide strong security technologies, including Secure Socket Layer (SSL) technology with encryption technologies that work with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). All financial information submitted and stored on MinutesOnline is encrypted and digitally signed as it travels over the Internet using industrial-strength encryption and public key technology.

In addition, in the unlikely event that there is a problem, you have the added advantage that your credit card company will remove the purchase from your bill. Furthermore, in the extremely unlikely event that shopping at MinutesOnline.com leads to an unauthorized use of your credit card, most financial institutions either cover all of the resultant charges or limit you liability to $50 (refer to the Fair Credit Billing Act or your credit card agreement for more information).

We use the same security features as many other large Internet sites. That is why certain areas of our site are only accessible after you log in to 'My Account'. Your personal information is heavily encrypted as it travels from your browser to our server, and once it reaches us, it is safe behind multiple layers of security.

In technical terms, MinutesOnline uses SSL and 128-bit encryption. All sensitive information is stored in a restricted facility and protected with overlapping security features.

Just copy and paste the following form onto a blank document. Print the form, fill out the specified information, sign it and mail or fax it to us.

1.) First and Last Name on the account(s)
2.) The credit card number and expiration date of the card used to purchase time on the account
3.) Billing address on the account(s)
4.) Username(s), Password(s), AND PIN(s) for the account(s) that billing is requested for
5.) Legible copies of your credit card AND driver's license
6.) The below disclaimer signed and dated

Please note that following receipt of the above information, MinutesOnline reserves the right to decide if it will provide the information requested by you.

Please sign and FAX or mail the following statement to MinutesOnline.com:

I, ________________, claim ownership of the MinutesOnline.com account having the username________________. I understand that MinutesOnline.com makes no representation regarding the accuracy of the information found in the billing statements provided in these accounts. If MinutesOnline chooses to provide me with these billing statements, I, as the user of this information, will hold MinutesOnline.com harmless and defend MinutesOnline.com from any lawsuits arising from the use of this information.

Signature:______________________________ Date:_____________________

Please mail or FAX MinutesOnline with the requested information and it will be reviewed. If we are unable to process your request, we will contact you as soon as possible. Please note that there is a $4 per page processing fee.

Customer Service
MinutesOnline.com
2901 Ridgelake Drive
Suite 209
Metairie, LA 70002

FAX (504) 838-6220